I’m currently based in..
And my day job is…
Freelance Service & Experience Designer
You can find me on…
I am an Amsterdam-based service and experience designer with a hospitality background, German roots, a problem-solving brain and an eye for detail.
My biggest passion is to constantly think about new ideas and eventually turn these ideas into projects and experiences. It’s quite simple but I just love creating experiences that foster positive emotions, make people smile and are useful to others. Besides that I love sports, daydreaming, Sundays, books, a great turkey melt sandwich and above all – my family.
As mentioned earlier, I am currently freelancing as a Service & Experience Designer. I decided to go for experience design because it’s the truest, most fulfilling way I can realise my full potential. This career allows me to both grow professionally and personally. I can make impactful business decisions for this world, but also help people in the process.
I just recently helped a Paris-based co-living company develop an on-boarding journey that puts their tenants’ needs front and centre, while building a stronger community.
At the moment I am assessing my next client opportunities and additionally to my freelance projects, I am also working on a personal idea around creating city hubs that combine solitude, silence and sensory experiences to help people reconnect with themselves. To fight loneliness for example we don’t only need to surround ourselves with more people, but we also need to start feeling comfortable with ourselves while being alone. This project ties into this philosophy.
And lastly, besides my freelance work and the personal project, what always keeps me busy is learning. Learning new things that have an immediate impact on what I do. So currently I am taking part in a workshop on how to build a better brand.
I am the most productive when I set a clear purpose and have a bigger perspective or longer vision. This helps me with bigger projects but also when it comes to plan my day. I need to know where I am going to avoid floating around and focusing on tasks that don’t bring me anywhere.
When it comes to doing tasks I don’t really like, experience design taught me that you can turn every negative event into something positive. I strongly disliked Mondays in the past. Also because I never wanted Sundays to end. One day I started to implement a ritual that changed my perspective. I connected going to my favourite burrito place (frequent visitor) with Mondays. The only rule was to have the burrito only on Mondays. And since then Mondays didn’t seem so bad anymore.
Show us a picture of your favourite working spot.
I do like to work at home but thanks to a good friend I am currently enjoying working at Spaces in Amsterdam.
My working spot in Spaces, Amsterdam
There is not much music playing in the background. I actually really like to work in silence in order to fully focus. But I do appreciate the sound of nature while working – like a good old thunderstorm including heavy rain. And if I do decide for music, it’s usually Tom Misch.
I am currently based in Amsterdam living in the beautiful district of the Jordaan.
I really like Amsterdam for its relaxed atmosphere, open mindset and safe bike lanes. There’s just something different about being able to cycle everywhere within the city rather than taking a cramped subway. I also feel it’s such an innovative and inspiring city that gives you a lot of energy.
Hanging out with the goats in Amsterdamse Bos
I could support others in the Network by..
… /in building memorable experiences for their customers or employees.
I’d like to collaborate with Sensers that would like to…
… bounce off ideas, learn from each other or simply exchange experiences.
I am actually going to reframe this questions to: What is working in the world and how can we do more of it?
I see a lot of great rising movements and organisations that support communities that don’t have the same opportunities as others.
Thanks to my girlfriend I got to know a project called Klabu. Klabu is a non-profit organisation, that builds sports club within refugee camps and raising money by selling high quality sportswear.
Get your Klabu jersey!
I started to support this project and bought a jersey. And instead of suggesting a completely new idea on how to save this world that probably won’t have any impact, I would kindly ask you to follow this project and have a look at their jerseys!
If you want to meet people like Felix, participate in paid brand projects & contribute to creative activities you can join The Sense Network.